Terms and Conditions

1. Introduction

Welcome to BuyEBike! These Terms and Conditions govern your use of our website and the purchase of electric bikes and scooters from brands like Hidoes, iENYRID, and SAMEBIKE. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Use of Our Website

Our website is intended for purchasing electric bikes, scooters, and related accessories. You may use our website to browse products, place orders, track shipments, and contact our support team. You agree to:

– Use the website for lawful purposes only.
– Not engage in any activity that disrupts or interferes with the website’s functionality (e.g., hacking, introducing viruses).

– Provide accurate and complete information when placing an order or registering an account.

You must be at least 18 years old to use our website or make a purchase.

If you are a parent or guardian allowing a minor to use our website, you accept responsibility for their actions.

3. Orders and Payments

When you place an order on our website, you agree to provide accurate payment and shipping information. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unavailability of stock.

Payment Processing: We use Stripe, a third-party payment processor, to securely handle all transactions on our website. By making a purchase, you agree to have your payment processed by Stripe in accordance with their Privacy Policy Stripe adheres to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the security of your payment information. We do not store your credit card details on our servers; this is handled entirely by Stripe.

All prices are listed in Euros (€) and include applicable taxes unless otherwise stated. Additional shipping fees may apply for remote areas, as outlined in our Shipping Policy

4. Shipping and Delivery

We ship to select EU countries as outlined in our Shipping Policy You are responsible for providing a correct shipping address. We are not liable for delays or failed deliveries due to incorrect addresses or circumstances beyond our control (e.g., customs delays, strikes). Additional fees may apply for remote areas or specific shipping restrictions.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you need to return a product, please refer to our Refund Policy for details on eligibility, process, and timelines. You are responsible for return shipping costs unless the product is defective or the return is due to our error.

6. Warranty

Our products come with a limited warranty as described in our Warranty Policy The warranty covers manufacturing defects but does not include damage caused by misuse, accidents, or unauthorized repairs.

7. Limitation of Liability

To the fullest extent permitted by law, BuyEBike shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data, profits, or business opportunities. We are not responsible for delays, errors, or interruptions in payment processing caused by Stripe or other third-party services. Our total liability for any claim shall not exceed the amount you paid for the product in question.

8. Intellectual Property

All content on our website, including images, text, logos, and product descriptions, is the property of BuyEBike or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Termination

We reserve the right to terminate or suspend your access to our website at our discretion, without notice, if you violate these Terms and Conditions or engage in fraudulent or illegal activity. Upon termination, your right to use our website will cease immediately.

10. Governing Law

These Terms and Conditions are governed by the laws of the European Union and the laws of Latvia, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Latvia.

11. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our website after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms and Conditions, please contact us at support@buyebike.shop

Note: For more details about our Shipping Policy Refund Policy or Warranty Policy please contact us at support@buyebike.shop , and we will provide the information directly.

Last Updated: March 21, 2025